John M.'s review of 8x8, Inc.

8x8, Inc.

         
Customer Reviews & Ratings
Complaint Posted 8/8/2011
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Review 8/8/2011
I have been an 8x8 customer for several years, the service works good, for which I am very thankful because if you do have a problem there is no one to call--support is by email. My strongest feeling about 8x8 is the lie they advertise about paying current customers for new referrals. I have referred residential customers (strictly following their rules) but never received any reward, then I referred a business which according to their ads should have earned me a nice reward, but they just keep claiming they never received any paperwork even though I submitted it several times and the business customer even submitted the papers several times. Bottom line, even though phones works fine I could never recommend a company that tries to get out of their commitments instead of honoring them.
 
 
 
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Additional Business Information
Hours   Customer Service: Monday - Saturday, 5:00 AM to 9:00 PM PDT; 888-898-8733 Phone   (408) 727-1885 Address   810 W Maude Ave
Sunnyvale, CA 94085
Website   http://www.8x8.com Email   rvanbrunt@8x8.com;jcitelli@8x8.com
Contact   Robert Van Brunt Other  
 
 
 
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