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Review 3/21/2010
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Please be cautious when dealing with this company. While the product itself is well built and beautiful demonstrating good craftsmanship, they sub contract the installation. I was left with cracks in the caulking, damaged door frame (due to the tub removal), and water damage to the stucco of my house (done while cleaning their tools, according to the stucco guy it was too cold to be using water so close to the house). Also, there was a 2 inch gap between my shower and the tile, which they had no intention of fixing until I complained. It is too bad you can't load pictures into these reviews so you could see what I mean. Then the sub contractor charged me an additional $150 to fix the gap. I called the owner about the other items and it took four phone calls and some intense words to get him to come look at the damage. He brought the sub contractor with him and the sub contractor constantly refuted everything as probably having been done by me. But they did agree to fix it the next day. Well they never showed up. I called again twice and after three weeks decided to fix it myself. It isn't that the damage was too hard to fix, it is just the fact that you spend thousands of dollars and want it done right, not having to do it yourself.
My best advise is to either pick another company or if you are going to go with A. Padilla Marble, find your own installation people. If you do use A. Padilla Marble's sub contractor pay close attention to what they are doing and stick near them. Then do NOT let them leave until they are done with the installation. Anyway, we are going to have a different company to work with us on our kitchen. It is too bad as for about one hour's time and a few bucks in materials, A. Padilla could have had another sale worth thousands.
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