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Review 10/28/2010
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I requested this company to repair my oven, which was not lighting. Brian, the owner, showed up late (although he called to say he'd arrive outside of the 9-12:00 window probably). He was clean, appeared and behaved professionally and I knew he would charge me $35 service call fee for his visit. He told me the problem was my ignitor, which I had figured in advance. His estimate was $149/part and $120/labor for a $269 quote. I thought it a bit much, even considered a new purchase over the repair, but I went with the repair. The holidays are just around the corner and I need my oven! Well, Brian got down on his hands and knees, removed a tray cover at the bottom of the oven, twisted a little tool 3 or 4 times and was done! He charged me $120 for 4 minutes of "labor"! I feel ripped off and will never call this company again. He made $30 A MINUTE for his "labor". He didn't break a sweat, he didn't even need to wash his hands after the "labor". I then checked online and the part he charged me $149 for retails for $39-$77 max! If you like being reamed by the small business owner, call Brian! Service was fast and efficient, but NO appliance repair person is worth being paid $30 a minute. He is the owner...he did the work...his overhead is less because of that.
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Business's response - by J.B.on 2/23/2011
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A1 Speedy Appliance lives up to there name. They provide Same Day Service and do everything in their power to make sure every customer is taken care of in a timely manor. They are well equipped, carry a large inventory of common parts and can usually repair your appliance in one trip.
If time is of the essence and you need your appliance fixed ASAP you can count on A1 Speedy Appliance.
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