T.G R.'s review of AAA All Star Discount Auto Transporters

AAA All Star Discount Auto Transporters

Customer Reviews & Ratings
Complaint Posted 5/18/2010
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Review 5/18/2010
DO NOT USE... For my post requesting quotes online Paul baldwin called me with a quote of $399 and 1-4days pick time. I placed the order and gave them a $200.00 deposit. I requested a pickup date of 4-26-10 which was the same day I placed the order with a clause of if they don't pickup in 4 days I'll have to cancel the order because the people where they were picking upthe van from are going out of town for a week. But when nothing was done in those 4 days I called them saying I'll cancel the order they requested to give more time so I changed the pick up date to 05/08. After several calls from me asking if they had found any truck finally I got a call from Lisa on 05/12 saying she had found a carrier and could pick up my van the same day but I have to give the driver $450.00 when he arrives. What? I thought the quote was $399 and I gave them already 200 deposit so why another $450? She explained to me that was a general quote and they will try to find the truck that will transport the van for $399 and I'll have to wait until they find or I have to say yes in 10 min.s if I have to get my van picked up for $650. I saidf I have got several call from 04/26 to 05/12 from other carriers saying they can transport the can for $450/500 but I turned down all those offers and waited for two more weeks to pay $250 moreThen she says Van is a big vehicle so no one would transport it for $399 and they canceled my order. I don't understand why do you have the order form with Vehicle make if you don't know what size are they going to be, being in the transport industry. So I lost 3 weeks of time and $200 deposit just for trusting these people and starting to look for another transport co. The only thing in return I got doing business with AAA all start discount was the rude talk every time we speak on the phone. So my advice don't go them unless you want to get a heart attack.
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Additional Business Information
Hours   Phone   (310) 310-3350 Address   15332 Antioch Street
Los Angeles, CA 90272
Website   http://www.allstarautoandtrucktransport.com Email   shippinggal@gmail.com
Contact   Lisa Cooper Other  
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