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Professional, helpful & great customer service!
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Michael provided AWESOME customer service! He not only took care of issues that A & R Home Inspections failed to fix under warranty (see their BBB rating), he asked if I wanted to come up on the roof with him so we could look over the problem together. He showed me how the swamp cooler worked and explained what I needed to do so in the future I could resolve minor issues myself. (This was fabulous for a female, first time swamp cooler owner). He brought all the parts with him, so he was prepared to do it right the first time. After the swamp cooler was running again, he offered to take a look at the furnace/tankless water heater that I questioned. Immediately he found a FIRE HAZARD that A & R Home Inspections missed. Discolored PVC pipe venting the heater! It clearly stated on the side of the unit (which is another thing he took the time to teach me) that it requires a special, double layer stainless pipe to vent. Way to go Michael! With this kind of customer service and very competitive prices, I would HIGHLY recommend him to anyone looking for multi-licensed professional in caring for their home!!
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