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Review 2/4/2010
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My Refridgerator suddenly stopped cooling a few days ago. After calling around and dealing with several companies with rude and insensitive receptionist and high service call fees I finally called ABC Appliance expecting the same from them. They definately proved me wrong. From the moment I called I was on the defensive side. The receptionist explained the service call and how they worked. They had the most reasonable service call fee and flat rate repair pricing. I informed the receptionist that I would more than likely be calling back to schedule in service but that I would like to shop around a bit more. I proceeded to log onto BBB to check their legitemacy as well as see their ratings. After seeing that they had the highest rating I had my mind made up. I called back and scheduled an appointment. The technichian gave a courtesy call, was on-time, clean-cut, nice, professional and knowledgeable. I was given a good quote for the repair and my refridgerator was fixed the same day. Most importantly the part and labor have a warranty.
Thanks ABC for making this unfortunate situation a pleasurable one. I will be using your company from now on!
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