Chris J.'s review of AZ Air Conditioning & Heating

AZ Air Conditioning & Heating

         
Customer Reviews & Ratings
Review Posted 1/4/2012
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Excellent Job
When my home's fifteen-year old Bryant 5-ton AC Furnace split system needed replacement, I requested estimates from three HVAC businesses in the area that received excellent reviews on Angie's List. AZ Air Conditioning & Heating was one of them. I used to be a maintenance supervisor at an elderly apartment complex so I do know a few things in the field. As I explained to each estimator, my two main complaints with the existing Bryant unit was that it would cycle on and off frequently resulting in uncomfortable temperature swings both in summer and winter, and that the unit was much too loud inside and outside the home. To reduce the noise level, I asked each estimator about relocating the unit to the roof. Each said that it could be done, but AZ Air Conditioning & Heating was the only one to have the company's Installer come to my house to look into it directly. AZ Air Conditioning & Heating explained that, despite the claims of other estimators, although roof relocation could be done, for several logical and clearly explained reasons, it was really not the best way to go. Alex further explained several additional measures that could be taken to reduce inside noise if a Lennox variable speed unit was installed in the current HVAC interior location. Based on price and some unrealistic promises (and bad decision making), and despite my wife's preference for AZ Air Conditioning & Heating, I decided to have a 5-ton Rheem unit installed by a different company. As soon as the Rheem blower was turned on for testing during the installation procedure, my wife and I both realized that the noise level was noticeably louder than noise from our old Bryant unit. To make this too-long-story somewhat shorter, I refused to continue with the Rheem installation, and demanded the company remove the unit. Taking AZ Air Conditioning & Heating's advice, I then had AZ Air Conditioning & Heating install a Lennox 17 SEER XC 17 SL280V 4-ton two stage unit. To further reduce noise levels, AZ Air Conditioning & Heating cleverly enlarged the return intake, lined the return surface areas with high quality sound board, and re-covered the HVAC room with metal. Four AZ Air Conditioning & Heating technicians worked all day and did a very thorough and professional job. My wife and I are quite happy with the result. The Lennox heating is very even and the blower sound is much reduced. During testing of the AC the indoor unit was very quiet, and my neighbor is really going to be happy with the reduced compressor noise next summer. Except for the occasional ribbing from my wife, the finished result turned out much better that I expected. Good job AZ Air Conditioning & Heating
 
 
 
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Additional Business Information
Hours   Phone   (800) 400-7640 Address   6537 Smoketree Ave.
Oak Park, CA 91377
Website   http://www.lennoxdealer.com/azair Email   kirkwh11@gmail.com
Contact   Zack Giron Other  
 
 
 
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