Joanne S.'s review of AZ Air Conditioning & Heating

AZ Air Conditioning & Heating

         
Customer Reviews & Ratings
Review Posted 1/9/2012
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Very happy with their Performance.
I wanted to send you some comments regarding our recent Heating/Cooling system - feel free to use this information in your future sales activities. We found AZ Air Conditioning & Heating via their web site - the site was very easy to use - and I was able to define our project and get responses back quickly. Our heating/cooling project was driven by a couple of key factors - our old system was 12 years of age 5 Ton Carrier; we wanted to install a more efficient system- so it was key that we get a system that uses minimal electricity in the winter and the summer. We only had been in the house for 6 months so I did not have the historic usage for the summer months – but I figured we were currently running 1800 KWH - so our new system had to reduce that usage - I did a lot of research - I found that two factors were key in selecting a "partner" to provide our new system. First - they had to do a proper load sizing for the home; and they had to have experience installing / servicing the products. Key on the sizing was that an oversized unit would actually be less efficient and could cause some rooms to be too cold or too hot. We had quotes / estimates from other companies from recommended vendors. All of these companies had the historic experience: they all did heating and cooling analysis - but the quality of these assessments were driven more by my questions than any proper sizing or measurements. All these companies recommended a 5 Ton system - even though most of their calculations came up at 4 ton - their logic was that with global warming average temp might be a lot higher soon. Only one of these companies actually gave me a hard copy - AZ Air Conditioning & Heating others provided me with two separate load calculations - both recommended a 4 Ton system based on the information we provided. The calculations were given to us and were easy to read and understand. We went with a Lennox unit - hybrid system. The Lennox Unit has a great warranty on the whole system - which was another key for us - we are going to be here a long time. So far it runs great, very quiet - I love getting my utility bills now as we can see the improvement and savings. When the time came to install the equipment - the AZ Air Conditioning & Heating crew showed up on time, ready to get to work. The new unit arrived at approx 8:30am - and they got to work right away. We had the condenser unit relocated, and the heat pump / furnace is a 95% efficient device- which required new venting. The team reworked the cooling lines for the new location. We are very happy with their performance.
 
 
 
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Additional Business Information
Hours   Phone   (800) 400-7640 Address   6537 Smoketree Ave.
Oak Park, CA 91377
Website   http://www.lennoxdealer.com/azair Email   kirkwh11@gmail.com
Contact   Zack Giron Other  
 
 
 
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