Dr. Tide's review of Add2Net, Inc.

Add2Net, Inc.

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Customer Reviews & Ratings
Complaint Posted 1/13/2008
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Review 1/13/2008
I would give this company a negative 5 stars if that was possible. This company gave me the worst customer service experience in my entire life!!!! They curse at me, hung up on me repeatedly and threatened me all because I asked them to refund my money. This company has the worst possible reputation anywhere, I cannot beleive how bad they treat customers. Just google their name and you can see what Im talking about.
Do yourself and or your company a favor and DONT DO BUSINESS WITH THIS COMPANY!!!!
 
 
Business's response - by ChadRon 2/26/2010
Hello Dr. Tide, We have made great improvements to our customer service division. In January 2008, we had different individuals working in our support division that are no longer with our organization; some for the same issues you have described. While I have not experienced anyone being cursed at, I want to assure you that that will not happen to any customer of ours now or in the future. If ANY customer ever experiences this, I would encourage them to contact me directly and I will deal with it personally! Greg Keil Customer Service Manager Lunarpages Web Hosting
 
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Additional Business Information
Hours   Phone   (714) 521-8150 Address   1360 North Hancock Street
Anaheim, CA 92807
Website   http://www.lunarpages.com Email   chad.riddle@lunarpages.com
Contact   Chad Riddle Other  
 
 
 
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