Angela A.'s review of Agent Image

Agent Image

Customer Reviews & Ratings
Complaint Posted 3/17/2011
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Review 3/17/2011
Run do not walk away!!! I signed with Agent Image in January of 2011. After 60 plus days my website is still not up and running. After multiple phone calls and customer service managers, still no reason as to why. I paid for my website along with one year SEO service when I signed up. Customer service definitely needs work. I have not been happy with the service, or lack of... Invest your money elsewhere.
Business's response - by Jennifer Gon 6/15/2011
I received this update from Ms. Armstrong on 6/7/11: "Jen everything is running smoothly right now. Unfortunately, I haven't received any leads from the SEO feature. Other than that good." I responded to this email letting Ms. Armstrong know that I would be happy to do a one-on-one session with her to show her how to increase her leads. I sent emails on 6/2/11 and again today on 6/7/11 to touch base and to make sure she was receiving the level of customer service that met her satisfaction. I also see her website was launched on 3/25/11, only a few days after her post. Her site is located at: Update: Just sent another email and left a voicemail this morning 3/18/2011. I hope to hear from you soon. Hi Angela, I just tried to call you (3/17/11) and was not able to get through and followed up with an email. We hope that you will return our call or email and allow us the chance to rectify and address your concerns so that we can make this right. I am confident that we will be able to provide a resolution that you are happy with. I hope to hear from you soon. Sincerely, Jennifer
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Additional Business Information
Hours   Mon - Fri 6:00 am - 6:00 pm Phone   (800) 979-5799 Address   1700 East Walnut Avenue Suite 240
El Segundo, CA 90245
Website Email
Contact   Michael Martinez, Client Relations Manager Other  
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