Don C.'s review of Air 7 Seas Transport Logistics Inc

Air 7 Seas Transport Logistics Inc

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Complaint Posted 1/24/2012
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Fake Claims
Air7Seas is a dishonest and fraudulent company. They claim to be members of a number of reputable professional freight forwarding and transport organisations, but the reality is that they are not members. They also claim to have had their "Terms & Conditions" approved by the NCBFAA (National Customs Brokers & Forwarders Association of America) and this is another lie. They sucker people in by offering cheap deals to transport good, but there is a hidden sting in their deals, because once they have control of your good they refuse to allow you access to them, until you hand over large sums of money, which you never contracted with them to pay. There have been lots of complaints made against this company with the BBB of California, who rate them at the bottom of their rating scale. There are lots of complaints on other web-sites about Air7Seas. When you do find the odd positive comments, you have to take them with a pinch of salt, as most, if not all were written by Air7Seas themselves, they just use fake names and addresses. I have correspondence from FIATA, one of the associations Air7Seas claims to be a member of, but FIATA tell me Air7Seas were excluded from their association in December 2000. FIATA state that they are shocked to learn that Air7Seas is still claiming to be members and are still using the FIATA logo - FIATA state that they will be taking action against Air7Seas. The National Customs Brokers & Forwarders Association of America deny that Air7Seas have ever been a member of their association, and the NCBFAA have never given approval to Air7Seas to use their Terms and Conditions. In actual fact the Terms and Conditions used by Air7Seas are ones they most likely made up themselves. Read them you come to understand that they indemnify Air7Seas from everything that could go wrong with your shipment, they even state that you the shipper will meet the cost to Air7Seas of any legal action you bring against Air7Seas. These Terms and Conditions would never stand up in a court of law, and would most likely fail just about every consumer protection law in the United States. From my own family experience of Air7Seas, I would advise anyone considering doing business with this disreputable company to do their own research and make up their own minds. We found out the hard way how this company treats its customers (suckers). if anyone doubts the truthfulness of my claims, I'll be only too pleased to post the correspondence I have received from the various professional associations here for all to read. 14 February 2011 - Update to my original post; We have been contacted by Air7Seas who have asked us to make a statement that our goods did arrive and were undamaged. Well for the sake of honesty, yes our goods did arrived, but as we have yet to unpack them all, we can't say at this moment, that there was no damaged, although all our boxes seem OK. However, we are not recanting our original post, and our opinon about Air7Seas remains the same.
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Additional Business Information
Hours   8am - 6pm (Mon-Fri) Phone   (888) 247-7732 Address   1815 Houret Ct
Milpitas, CA 95035
Website Email
Contact   Surya Dhamija Other  
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