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Review 4/8/2011
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Back in February of 2011, during the same weekend, my heater finally broke down along with my water heater. The previous summer my air conditioner had broken down and I had a friend “patch” it up. My system was 25 years old and I knew it was time to change it. Air Pros was the first company I called for an estimate. The sales rep spent almost two hours at my house educating me on the essentials, which helped me continue my research online and understand future estimates from other companies. He provided me with a professional, written estimate. I had five other companies come out and price the job. In presentation and professionalism, no one else matched. Even though Air Pros was a bit pricier than the others, my instinct told me to give the job to them; I am so glad I did! Their installation crew was amazing. Everyone spoke English, was polite, informed, CERTIFIED and professional. They protected my house from debris, wore protective booties, and vacuumed everyday before leaving. In addition, their customer service was the best I have seen in our modern world of deteriorating customer service. Even when I was being unreasonable (what? No! That must have been a typo ?) they never steered from their professionalism. I can probably write a few pages of praise, but I will keep it short. I urge you to not be a penny pincher, Air Pros makes up the small difference in price (if there is any) in their professionalism, quality product, installation, and warranty. In one word, a job well done with a peace of mind!
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