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Review 8/13/2010
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My wife and I went in to look at a used Ford Expedition, after working the numbers and looking at multiple vehicles on the lot, and going back and fourth with the finance office, we decided on purchasing a new 2010 Ford Expedition, after working with the "Numbers" we chose to pay a point higher interest rate to be financed with Ford Credit, I am very loyal to Ford Credit, I have 2 paid off loans in the last 3 years with Ford Credit, I put a substantial down payment down on the car, even after this, we were told that the interest rate was going to be higher through Ford. I agreed on the terms and asked in the finance office that my loan would be financed through Ford Credit, I was told "Yes" by the finance officer. 2 weeks later Wells Fargo calls and welcomes me as their new customer! I said there must be some mistake, Ford Credit was supposed to finance my loan, After calling multiple "Managers" and "Tony" the person the wrote up my "Deal" I was lied to about my credit score, even though I knew what it was before I went in, I was lied to about a paper saying I wouldn't be financed through Ford Credit, I was told I was turned down by Ford Credit, etc....etc.....etc!!
I called Ford Credit and was told that the dealership sets the interest rate and they choose who finances who! I still have not received my rejection letter from Ford Credit. I was lied to in the finance office, I was lied to when I tried to get the dealership to correct their mistake, if I knew Ford Credit was not going to get my loan, then I would have come to the dealership with my own financing.
I was cheated, lied to and miss informed by the finance office and this dealership, which "Tony" even admitted they lied, all I got was a "sorry" we can finance you with Chase if you want..... I am now stuck with a loan from a bank I hate and paying more because of lies....
Never go to this dealership, they are just like a lot of other dealerships, scum bags.
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