Claudette Z.'s review of American Trusted Movers, Inc.

American Trusted Movers, Inc.

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Customer Reviews & Ratings
Complaint Posted 8/13/2011
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Review 8/13/2011
I used American Trusted Movers twice in the space of a year and a half. The first time was in March 2010 and they were excellent. Efficient and did not damage anything. The second time was inn May 2011 and they were BEYOND AWFUL. The broke my dining room table. They didn't deliver a number of boxes. Unfortunately we had not counted them but after we opened all the boxes we realized that there were several boxes and items missing. To add insult to injury, the second time they were extremely inefficient so that the second move cost three times as much as the first one, while the first move was a distance of 75 miles away and the second was three blocks away. I am also surprised that the BBB does not rate them. Their rating when I used them the first time was A-. It should be F now so I do not understand why the BBB states "Not Rated". Maybe because they are a BBB business they have a vested interest not to give them a bad rating. I used to be their biggest fan but now I would rather hire people off the street to move me than have them move me again.
 
 
 
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Additional Business Information
Hours   Phone   (888) 226-0105 Address   6919 Eaton Avenue
Canoga Park, CA 91303
Website   http://www.americantrustedmovers.com Email   info@americantrustedmovers.com
Contact   Joe Ken Other  
 
 
 
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