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Bad Move with American Van Lines
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Our move from Virginia to Ark was subcontracted out from American Van Lines to Boost Express Van Lines out of Brooklyn, NY. All were Ukranians many of whom were rude and rushed. Almost every box marked "Fragile' had broken glassware. Even an old butter churn they packed was broken in several pieces. Small pieces of furniture were broken. A rocking chair and a tv console worth several hundred dollars never showed up. Boxes of clothes on hangers were crushed and even plastic tubs were smushed and broken. Heavy boxes were placed on top of light weight items. Our movers drove all day and did not finish unloading until 1 am. Then they were to drive all night to Dallas so their unloading was extremely rushed. The movers did not communicate important information. I rented a uhaul trailer to carry bagged bedding and other lightweight things after the movers arrived to pack and told me I would have to pay for numerous boxes to put all the lightweight bags in. I did not buy additional insurance because I knew American Van Lines had been around a long time and I thought they were a good company. I applied for the standard reimbursement for damaged and lost goods but I refused to accept their payment because it was hush money. I had to agree not to share any negative information about our move with social media or anyone else. I share this in the hopes that others will think twice before they use American Van Lines.
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