Diana N.'s review of Automotive Stuff

Automotive Stuff

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Customer Reviews & Ratings
Complaint Posted 6/2/2020
. 1
. 0
Are they really trustworthy?
I ordered something off of their website. Description did not say anything about a special order or longer processing time. Two days later I get an email saying it is a special order item and to press the CONFIRM button on the email to confirm the special order. I did not press the CONFIRM button. Weird. I immediately emailed them and asked for a cancellation and refund. No response even after a week. I paid via PayPal and the money has been taken out of my checking account. I since purchased the needed item from another website, etrailer.com (may have been more expensive) but I already received it! Now I've filed a dispute with PayPal. Shady business. If not they could have at least responded in a week.
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Additional Business Information
Hours   Phone   (800) 995-8177 Address   1201 N Orange St #700
Wilmington, DE 19801
Website   https://www.automotivestuff.com Email  
Contact   Other  
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