Jennifer V.'s review of Awesome Limousine

Awesome Limousine

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Complaint Posted 10/8/2012
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WARNING! DO NOT TRUST!
This company does not deserve a single star, but because it does not give me the option to give a zero star I'll settle for one. Andy the manager is a scam artist. We scheduled an Escalade white limo for our wedding day 6 months before our wedding, Andy calls us with a stupid excuse that all his limo's had been vandalized (total lie) and he was only able to provide us with a "party bus." He advised us to look at the party bus online and said that we would be very pleased with this as this is a better upgrade. We looked at it online and saw that it was a large beautiful black classy bus. So we agreed. On our wedding day, the bus was to pick us up at the Montage Laguna Beach (an upscale private hotel/resort). Upon arrival the driver said that Montage would not let them pull up and that they had to pull to the side of the hotel...I did not understand why at that time. As soon as I saw the bus my jaws dropped. IT WAS THE MOST HIDEOUS, DISGUSTING, PIECE OF TRASH BUS THAT BELONGED NO WHERE NEAR MONTAGE LAGUNA BEACH!!! The bus was a large white bus, uncleaned, unwashed inside and out, it smelled of vomit, and to top it off there was a large crack on the front window! The driver took us to the church and we told him to never come back again. Luckily my husbands groomsmen flagged down another limo company at the church and asked them if they would transport us to our reception after the ceremony. It was a beautiful black H2 Hummer by Pylo City Limo! Go with them...they provided us with the best service last min! Thank God for them and my husbands groomsmen! We called Andy (the manager) the following day to complain and he said it was pretty much our fault. He gave no apology and blamed the whole situation on us. He was rude on the phone and a complete scum bag. DO NOT TRUST AWESOME LIMO!!!
 
 
 
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Additional Business Information
Hours   Phone   (800) 249-1466 Address   2680 Market Street
Riverside, CA 92501
Website   http://www.awesomelimousines.com Email   awesomelimo@sbcglobal.net
Contact   Andy Wagner Other  
 
 
 
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