BBB S.'s review of Bank of America Corporate Center

Bank of America Corporate Center

Preferred Members
Premier Lending Group
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Purpose Funding
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Optimum First Mortgage
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New American Funding
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Customer Reviews & Ratings
Complaint Posted 4/26/2012
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HORRIBLE Customer Service
In a nutshell, Bank of America only cares about the money it can make; they have terrible customer service. We paid off our mortgage a month ago; we had about $5,000 in the escrow account. We are still waiting for the check. The customer service rep claims it was mailed 10 days ago and that it takes the post office 7 to 14 business days to deliver mail. I know, ridiculous, but it is just on more example of how Bank of America treats its customers!
 
 
 
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Additional Business Information
Hours   Phone   Address   2000 W. Glades Rd.
Boca Raton, FL 33431
Website   http://www.bankofamerica.com Email  
Contact   Amy Dean Other  
 
 
 
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