mike l.'s review of Boca Java, Inc.

Boca Java, Inc.

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Customer Reviews & Ratings
Complaint Posted 6/11/2009
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Review 6/11/2009
I had ordered a mothers day gift sample pack. No problem until I got my order. It was not what I ordered. No big deal right? WRONG, The customer svc rep on the phone told me it is what I ordered and tough luck, if I wanted to change it out I would have to pay for shipping both ways. I told them to cancel as when I was told to do by phone by email after I had tried to cancel by email. I know most people would say maybe I made a mistake, The only problem is my mom has grind ed her coffee since before I was born. Any way they sent me another shipment and billed me 34.95 and is refusing to take back there product. They are misleading, very nasty on the phone and the kicker is they are only 2 miles from my house. They are fairly new and should close, If they don't get locked up If you have ordered cancel your credit card. 0 stars
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Additional Business Information
Hours   Phone   (954) 949-2000 Address   730 S. Powerline Rd., Suite D
Deerfield Beach, FL 33442
Website   Email   jlargie@bocajava.com
Contact   New Contact Other  
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