Lance B.'s review of BrandRep, LLC

BrandRep, LLC

Customer Reviews & Ratings
Complaint Posted 4/6/2022
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Big company for big companies
Buyer beware.
This company says that they are there to help small companies and start ups. NOT TRUE!
They take your money and forget about you.
Any time you want to speak to someone they make you go through their painful phone run around and then make you wait 2-3 days before they call you back.
When they finally do call you back make sure you answer because they will not leave a message or attempt to call you again.
They will not give you up dates on what is happening with your money and when you finally do speak with someone it’s a complete game of the run around.
I am trying to close my account with them now which they said someone would be calling me to do so and it’s day 3 - still haven’t heard from anyone.
Watch out a you small companies! These guys are just another one of the Big companies waiting to prey on you.
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Additional Business Information
Hours   9am - 5pm PST Phone   (800) 405-7119 Address   18881 Von Karman Street Suite 1500
Irvine, CA 92612
Website Email  
Contact   Customer Service Other  
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