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Review 1/10/2011
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PLEASE, PLEASE DO NOT TRY THE TRIAL OF THIS PRODUCT FROM THIS COMPANY, IT WILL BE THE NIGHTMARE OF YOUR LIFE AS OTHERS HAVE STATED.
I subscribed to the 30 days trial, paid minimal shipping cost, they shipped the product according to emails, etc. on Dec 2, 2010...rcv'd product on/about Dec 5th/6th...called company on Dec 7th making them aware that I'd just received the product. A seemingly nice woman on the phone advised me not to worry about returning it as long as it was received before the END of the month. I called on Dec. 28th spoke to Andre (rude and disrespectful to me the consumer, etc.) Advised him that the product was enroute (Dec 28th, sent from US Postal Service, got a signature card from Post Office indicating they would receive the return on 12/31 in which they did...and later billed my credit card on 1/4/2011. I disputed the charges through my bank and REFUSE TO PAY. That was the WORST customer service I have ever experienced. I later asked for a supervisor/manager...Andre refused, said he's the supervisor, asked for his superior..refused to get a manager..called another day after spoke to a female..asked for a manager...advised I would receive a return call within 24 hours...well it's been about 5 days now. Long story short...DO NOT PURCHASE FROM THIS COMPANY UNLESS YOU JUST NEED A HEADACHE...
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