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Review 11/11/2011
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AWFUL! UNPROFESSIONAL. THREATENING. HARRASSMENT. Please see my official complaint with the Better Business Bureau. "I issued an internal complaint with Contractor Supply yesterday, November 2nd, about a sales representative. Jennifer calls my office on a daily basis and is automatically forwarded to voicemail since her persistent calls have disrupted my co worker. Once put into voicemail she hangs up and immediately calls my associate on his cell phone (previously given to her by another secretary when my associate was unavailable). She leaves voicemails infrequently but they are all sales related. When I called on November 2nd, I spoke to a "customer service manager", per my request, and issued a formal complaint against Contractor Supply. Today, again, we were contacted by Jennifer. I immediately called the management office to add this call to our complaint and the woman who took my call (another customer service manager) told me another complaint wouldn’t do any good and I shouldn’t call again then hung up the phone. I then called Jennifer back, on behalf of my associate, and she was extremely causal on the phone stating that “Hunny, I didn’t call you. I called him and I only call him once a month. He’s my customer”. I explained our position, including the daily phone calls, she abruptly hung up the phone. This company shows no sign of professionalism and has absolutely lost our business. I had requested for our company to be eliminated from their phone system. It would be appreciated if they would take action against such unprofessional tactics and aggressive calling." After a week of complaints, this company still insists on calling us. TERRIBLE company.
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