BellaBella's review of Chic Jewelry, Inc

Chic Jewelry, Inc

Preferred Members
QCB Jewelers
5.0 star rating 0 miles
Revere Jewels
5.0 star rating 0 miles
Pacific Bay Watch Corporation
0 miles
South Bay Gold
4.5 star rating 0 miles
Customer Reviews & Ratings
Complaint Posted 3/23/2010
. 1
. 0
Review 3/23/2010
I requested a custom made ring which took about 3 weeks to create. The ring came and two stones were not set correctly. The band was also crooked, which might be contributing to the mis-setting of the stones. I returned it and they reset the two stones, but did not fix the band. About two months later, one stone fell out of the band. I returned it and they replaced the stone, free of charge. However, two months after that, another stone fell out of the band, and I had to send it back again. Once I received it back, it took about five months and two more stones fell out of the band. This time I sent it back with a letter mentioning the two times prior I had had to have them repair my ring. There was no response to my letter and they also made me pay $30 for a setting and shipping fee- $10 for setting and $20 for shipping. I am quite dissatisfied with this company- the quality of my ring is barely acceptable. I'm not a jeweler but I can definitely tell that this ring has not been made correctly because of the malformations in the band. I would not recommend this jeweler if you are looking for a quality piece of jewelry.
Was this review helpful? (9)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Monday - Friday 10:00 a.m. - 5:00 p.m. Online service is available 24 hours a day 7 days a week. Phone   (213) 627-7002 Address   411 West 7th Street Suite 404
Los Angeles, CA 90014
Website Email
Contact   Ophelia Muradian Other  
© Copyright 2017 TrustLink All Rights Reserved.