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Review 9/27/2011
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I wanted to send a few words your way regarding the service you and your staff provided to my parents when we were all in a bit of a crisis. We needed care a.s.a.p. I made the first call to Comfort Keepers late in the evening. Not only was it was returned immediately, you found someone to come in the next morning.....and there was NO MINIMUM 3 or 4 hour time requirement. WOW! A couple of things after that which exceeded my expectations... your staff made follow up calls to see if everything was going well, you had a staff member visit with my parents to ensure they were comfortable with the care giver, you provided the same care giver time and time again to reduce confusion. I spoke with many staff members on the phone when calling in and each and every one of them was courteous, caring and extremely helpful.
Thank you for making my job of "care giver" a much, much easier one. Keep up the good work!
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