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Great work
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It was great working with CBS these past few weeks. Specifically, I wanted to thanks James for all his help and expertise. I felt like he had a vested interest in my success and his buy-in really resonated with my staff. We have brought in outside people in the past and most times it just felt like they were going through the motions. That was not the case during our engagement with James and the rest of CBS. The amount of time James spent walking our staff through the recommended changes really made a difference in our initial rollout. To say he helped us revamp our internal policies would be a joke because we really never had any. What he did was help us implement standards and policies for the first time in our history and the changes are like night and day. While we are still as growth focused as ever, I can finally take a breath and not worry about the week-to-week swings. For the first time ever, I feel like we have a stable roadmap for the future and that is solely thanks to James and his team.
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