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Our engagement with CBS really helped to improve our operations
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Our engagement with CBS really helped to improve our operations. In my opinion it was a huge success. We went back and forth on scope and we eventually settled on three key items: tools to properly track and monitor the business, operational improvements through productivity and process enhancements. The solutions and actions taken met or exceeded our expectations. Within the first two weeks, the creation of our weekly meetings allowed us to focus more on the business, while UDEs and department KPIs improved tracking and operations. Kevin’s direct engagement with our team helped them approach tasks differently and more effectively than anyone we had brought in previously.
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