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Worst online retailer - Avoid if you can
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WARNING!!! DO NOT not even think about buying from this buyer. I got trapped by lower price in one of item and stuck.
This is doing online business unethically! I feel really bad that those resellers are out there in market doing online business and leaving bad image of good retailers. This is disgrace to the online retailing.
I had my order placed and charged immediately. Most other retailers charge when they ship or validate the order. Waited for over two weeks but I did not receive the item. In the site, it says it ships in same day. No emails from retailer except the initial order confirmation email.
When I called to check status, after long hold, very rude guy picked the phone and asked for order number, who should never be in customer support for the first place, does not even know ABC of customer support. He took fairly long time to check status and told that they do not even have the item in stock. He told that he is refunding my order.
He did not even apologize instead started telling that he gets 100s of order in a days and this happens with few, he can not track every order. MAN!! - this was eye opener for me. I have payed you for my order and you agree that you can not even followup on it - shame on you. I have doubt that this retailer will refund my order, let us see what happens.
Avoid this retailer at any cost to save you from frustration.
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