Carol H.'s review of Disaster Kleenup Better Floors & Restoration

Disaster Kleenup Better Floors & Restoration

Preferred Members
American Auto Locksmith
5.0 star rating 708 miles
Tompkins Flooring
5.0 star rating 1344 miles
House of Flooring & Cabinets
5.0 star rating 1346 miles
Belmont Carpets & Woodflooring
4.8 star rating 1350 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 6/23/2016
. 3
. 0
MISLEADING INFO ON WEBSITE BAIT AND SWITCH BUYER BEWARE!
If I could give a negative 5 stars I would. DKBF does NOT stand behind their warranty, and they are rude and demeaning to us. Floor installation shoddy - adhesive caused large wall to wall stains to appear .on the surface in many areas ..unsightly and bubbling, large gaps at seams . Called DKBF owner, and was told we were beyond HER warranty, yet has not shown us paperwork to prove her claim. DKBF website lists 20 years , and lifetime installation warranty. No where does it say 5 years. Owner DKBF claims that I signed only a 5 years warranty, and it was 1 year when the stain appeared, but did not inform them. We are now still under the 20 years warranty that is claimed on their website, so why is her warrant different than the website? I am still waiting for the proof. TERRIBLE CUSTOMER SERVICE !!!
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday to Friday - 8:00AM to 5:00PM Phone   (714) 524-8500 Address   201 West Santa Fe Avenue
Placentia, CA 92870
Website   http://www.dkbf.com Email   office@dkbf.com
Contact   Corinne Lindquist Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.