Phillips Kitchen and Bath's review of Dream Remodeling, Inc.

Dream Remodeling, Inc.

         
Customer Reviews & Ratings
Complaint Posted 8/25/2010
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Review 8/25/2010
We worked as a Subcontractor for this contractor and was blamed for damaging a fixture when we reglazed the bathtub. The Contractor had attempted to ask my technician to clean the tile on the side. My technician refused the offer and informed them it was not on our scope of work. The shower valve that we are being blamed for damaging was above the bathtub. They said our acid damaged it but it is not possible for the acid to splash on the fixture without getting all over the tile or other areas. The acid is gently and carefully brushed on the bathtub which is at least 2-feet below the valve. Not to mention when we reglaze we cover the valve and fixtures with paper and tape. The paper would have had to been removed in order for anyting, including overspray to get on the fixture. We offered to pay 50% of the fixture since they were adamant about us damaging it. In an effort to keep a good relationship we offered to pay half, even while knowing we did not do it. They refused and hung up on me. We even sent a technician out to evaluate the area and take pictures after the initial phone call. We honor our work and there is no problem with the bathtub which was contracted to do and the shower valve was NOT damaged as a result of our work.
 
 
 
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Additional Business Information
Hours   Phone   (818) 612-8927 Address   14640 Victory Blvd Suite 206
Van Nuys, CA 91411
Website   http://www.dreamremodelinging.com Email   val@dreamremodelinginc.com
Contact   Yuval Azura Other  
 
 
 
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