Customer Reviews & Ratings
Complaint Posted 12/31/2015
. 1
. 0
Not Recommended
To be fair: 3 service calls this year: 1. Dishwasher repair: No real problem. (some delays in coming out) 2. Toilet repair: ballcock replaced. Easy repair, Done quickly 3. Clothes washer repair. Service person said parts needed to be ordered. After a week ECM called and said that they would have to bring the machine to their shop and that the parts would cost $169.00 + labor, taxes etc. I complained both in writing and over the phone asking for a new unit. They offered us $200, for a unit that we cost $1,400 (it is stacked so the washing machine could not be replaced separately). They said that I should read the "fine print" which is so small you would need a high powered magnifying glass to read it.
 
 
 
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Additional Business Information
Hours   Mon-Sun: 7:00am - 9:00pm Phone   (561) 501-2567 Address   1727 Old Okeechobee Road
West Palm Beach, FL 33409
Website   https://ecmservice.com/ Email  
Contact   Other  
 
 
 
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