Terry S.'s review of Econo Air Conditioning

Econo Air Conditioning

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Customer Reviews & Ratings
Complaint Posted 1/16/2011
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Review 1/16/2011
I will never again contact this company for service. They are complete scammers. They told me I need a new heater as repairs to my 2002 heater would be $1600 to $2000 dollars. When I contacted another repair company for a second opinion, the other company repaired my heater for $115. No parts required. Econo Air processed financing without my authorization. I have now contacted finance company to file a complaint. I guess my first clue should have been when the service tech asked "if I lived here alone". What does that have to do with anything? I guess they wanted to make sure that I was a single women who would easily be scammed. Think twice (or three times) about using this company!
 
 
Business's response - by Raul A.on 1/17/2011
Thank you Terry for taking the time to call me. As I explained to you during our conversation and I will share that with you here, we have over 47,000 Complete Full Installs and now over 300,000 service calls all with completely satisfied customers. The Tech on your call is New and in all honesty misdiagnosed a problem, The problem with financing has been handled well and everything has been reversed since you decided not to make any purchases from us. Please feel free to read many testimonials which are just a sample of the thousands of Happy & Satisfied customers that we have. Our satisfied customers speak for our quality of work well. http://www.e-conoair.com/econo-air-testimonials.php
 
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Additional Business Information
Hours   Monday - Friday 7:00am - 5:00pm
Saturday 8:00am - 3:00pm
Phone   (800) 503-2666 Address   4915 East Hunter Avenue
Anaheim, CA 92807
Website   http://www.e-conoair.com Email   raul@e-conoair.com
Contact   Raul Aldaco Other  
 
 
 
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