Patricia A.'s review of Ecost.com

Ecost.com

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Customer Reviews & Ratings
Complaint Posted 7/7/2010
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Review 7/7/2010
DO NOT SHOP HERE! THEY ARE NOT AS GOOD AS THEIR WORD...EVEN THO YOU HAVE TO BE! STARTING LAST YEAR WHEN I WANTED TO CANCEL MY PLATINUM MEMBERSHIP; 1/2 HR LATER THEY SO "NO WAY". NOW I ORDERED A CAMERA & THEY SENT A THERMOSTAT. BOTH HAD SAME #. (my fault???) SO, NOW THEY WON'T SEND A NEW CAMERA THAT IS IN STOCK OF SAME QUALITY. JUST A DELAYED REFUND.
 
 
Business's response - by Donovanon 7/8/2010
Good Morning, I apologize for the inconvenience this has caused you. Please call me at 800-555-3613 ext 4127 and together we will find a resolution. You are a valued customer and we appreciate your business. Linda Potter
 
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Additional Business Information
Hours   Phone   (800) 555-3613 Address   1940 East Mariposa Avenue
El Segundo, CA 90245
Website   http://www.ecost.com Email   ccailing@ecost.com
Contact   Cindy Cailing Other  
 
 
 
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