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Review 1/10/2011
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I thought I was getting a deal, I ordered a netbook at a great price on Dec 30,2010..I received it by Jan 2, 2011..I was so excited, until I hooked it up, and realized half of the keys did not work, well that made it useless to me..So I call ecost the next day (Jan 3rd), they tell me they have to send it to a board to be approved for replacement..It was approved for replacement, so Im waiting for my return label that 3 people told me would be emailed to me so I didnt have to pay for return shipping and that it would be emailed within in 6 hours...Well 24-48 hours later, I still hadnt received it, so I called them again, today...They then tell me, that they have to charge my credit card again..Why??...I have already paid for it, I told them if we did this, the card would decline, the csr tells me to call back when its funds on there...Why should I have to do this when I have already paid for the item, I was the one shipped a defective item, why cant I just return it and you ship one that works back...The way I feel now I dont want to deal with this company any longer, now I have to take a loss and have a product that is useless to me...I thought I had found something wonderful, but I will tell everyone I know, not to order from this site, they tell you something different everytime you call and they dont stand by their word..Im going to post it all over the internet, I truly do not want people to get ripped off by them thinking they are getting a bargain..ITS A BUNCH OF BULL COMPANY AND I WISH I WOULD HAVE NEVER CAME ACROSS THEIR WEBSITE AND JUST PURCHASED IT FROM A RETAIL STORE..(at least if it didnt work, I could return it with no problems and no questions asked)
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