Kathy C.'s review of FirstService Residential

FirstService Residential

Customer Reviews & Ratings
Complaint Posted 9/8/2021
. 2
. 0
Inept in every department
Horrible customer service. Their billing is incorrect. Accounts Receivable said only property manager can fix any billing errors; accounts receivable cannot explain or make any corrections, even though their documents say to contact Accounts Receivable with any billing questions. Property Manager seldom returns calls or emails; same with the assistant. Calling company gets you a general number, regardless of which extension you try - all lead to the same general information people. Takes at least 10 minutes on hold for anyone to answer.
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
Additional Business Information
Hours   Phone   (949) 448-6000 Address   15241 Laguna Canyon Rd
Irvine, CA 92602
Website   FirstService Residential Email   fay.johnson@fsresidential.com
Contact   New Contact Other  
© Copyright 2017 TrustLink All Rights Reserved.