Karen S.'s review of Fountain Mountain

Fountain Mountain

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Customer Reviews & Ratings
Complaint Posted 3/12/2009
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Review 3/12/2009
A week ago, I purchased a fountain light from this company on its website. What was delivered to me was not what I ordered and I contacted the company. I was told their website had recently been changed and they were not responsible for any discrepancies. The product sent to me was not at all what I wanted. I was informed I could return it but that I would have to pay all shipping costs. Since they sent me the wrong item, I stated I did not understand why I would be responsible for shipping costs, and I was told basically, "tough luck." This is not a consumer friendly company. Buyer beware.
 
 
 
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Additional Business Information
Hours   Phone   (805) 928-8886 Address   2351 Thompson Way, Suite C-2
Santa Maria, CA 93455
Website   http://www.fountainmountain.com Email   sales@fountainmountain.com
Contact   Mike Guista Other  
 
 
 
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