Cynthia L.'s review of Genova Diagnostics

Genova Diagnostics

         
Customer Reviews & Ratings
Review Posted 4/2/2013
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Outragous charges/billing scam with Dr. Tano at Allergy Associate in LaCrosse WI
Early in 2013 was billed for approximately $640 for a hormonal panel blood test even though I was told by Allergy Associates in LaCrosse, WI that I'd only be charged $150 for the bloodwork, due to an EasyPay agreement they have with Genova. I paid the
bill because I did not want it turned over to collections. After I paid it, Genova told me they have to bill me twice, but that I was NOT supposed to pay the bill and then they would write it off because that's how EasyPay works. But no one ever told me that.
Is that legal anyway? Neither Allergy Associates or Genova would refund the over $400 I paid out of pocket. I gave them both a chance to make it right. To add insult to injury, my insurance company would only credit $79 of the $640 I paid to my deductible
because they said that $79 is the ordinary charge for this type of blood work. DO NOT USE THIS LAB or a doctor who uses this lab. I'm looking into how to get this partnership between Allergy Associates and Genova Diagnostics investigated.
 
 
 
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Additional Business Information
Hours   Phone   (828) 253-0621 Address   63 Zillicoa Street
Asheville, NC 28801-1074
Website   http://www.genovadiagnostics.com Email   saustin@gdx.net
Contact   Carl Austin Other  
 
 
 
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