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Review 6/8/2010
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GoldFellow, LLC is simply #1. A friend of mine referred me to your competitor, one of the largest online gold buyers. I had some questions that I wanted answered so I called. What a surprise, huh? No live customer service agent, just voicemail. I don't know about you but I am not comfortable with trusting my valuables to a company that cannot have live agents to assist me. One company even sent an email to me offering a bit more per DWT and a 20% cash bonus. Why would they offer that? In this market? No need. Well, at that point, I began an online research to find a great reputable company. After extensive research, I found Gold Fellow. On the first call attempt, I reached a knowledgeable and professional customer service agent. Secondly, the ease of sending my valuables securely and safely. Finally, I could care less about the extra bucks that "the other" promised. Service and integrity means the most! Being a business owner, I understand the importance of being able to retain great employees and offering the best service. Thank you GoldFellow!
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