Stephen T.'s review of Gotprint.com

Gotprint.com

         
Customer Reviews & Ratings
Complaint Posted 11/21/2020
. 1
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GotPrint
Unclear directives on the website led to numerous emails (after they accepted payment) of error after error, uploading images 4 separate times and speaking with two service reps? Finally after confirming all was good on my last submission, I get another email telling me there is a fine line on the submission and they need me to upload the image a 5th time. I asked if they could not fix it on their end, just cancel the order. It was cancelled without any attempt to fix or rectify the situation or an apology. Not a good way to conduct business
 
 
 
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Additional Business Information
Hours   Monday – Friday 5:00 a.m. - 8:00 p.m. P.S.T. Saturday 8:00 a.m. - 4:00 p.m. P.S.T. Phone   (818) 252-3000 Address   7651 San Fernando Road
Burbank, CA 91505
Website   http://www.gotprint.com Email   blog@gotprint.com
Contact   GotPrint Rep Other  
 
 
 
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