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Review 7/27/2011
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I am disappointed in this company as they advertise their superior customer service.
The electronic collar I bought quit working(purchased 6/3/2011 -- quit 7/21/2011). I tried calling, but are closed on the weekends so I filled out and sent the "Customer Support Form" #26063--on 7/23/2011, but have received NO response! (with the exception of the automatic "we received your email and will contact you shortly, usually within one business day"
I would like my money back and surely believe that an email and/or a phone call would be appropriate from a company that is rated with an A+ from the BBB.
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