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Review 5/26/2011
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Aboslutely horrible company/staff!!! DO NOT GO TO THEM!! You will waste your money and time. Have been on hold for hours--HONEST--hours..waiting to just talk to someone who can provide accurate and/or useful help. They constantly put you on hold, come back for a minute or two, and then put you on hold, AGAIN! Even your voicemails are not returned. Have dealt with everyone in the office--from Sonia, to Israel, and even the owner/manager Susan..and still have NO place to live. I feel as though they took my money and ran. There's always some excuse as to why they don't have any information. BE AWARE!!! I should have gone with my first instinct and left when I walked into the office..nothing is professional..they have no business cards, no pictures of houses/apartments, and will not provide you their business ID #, unless "you are a customer" of theirs (and that is suppose to be public information). Even when you call the business phone number, you would think you're calling someone's home because it doesn't indicate that you're calling the business..they don't leave the name of their business on their own voicemail..it just says 'you have reached 9098822600, leave a message'. And often times, the voicemail box is full so you can't even leave a message, even if it is important! You have to pay over $150 just to sign up with them so that you can view a property. And their "guarantee" that they'll find you a place is nothing but LIES. They're quick to take your money, but not at all helpful to find you a place to live.. Oh, and keep this in mind.. they only take your sign up fee in Cash! Hmmm..could it be that they do not want a paper trail? I would leave no star rating, however, that is not an option here.. so I was forced to leave the bare minimum of one star. DO NOT GO HERE!!! You will be wasting your time, money, and energy. I'm just 'bout ready to get a lawyer and sue them. I can't believe I even contemplated these individuals/company.
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