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Review 9/5/2011
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The cat has to be let out of the bag.
I worked for this company for a long time. The reason why they charge $20 for shipping when they only use USPS postal service (which is free by the way), is because that is how they make their money.
If a customer needs to return it for whatever reason (which happens frequently due to its faulty and cheaply made propeller) they get screwed. They eat the shipping cost yet another time.
It is a scam and I have seen their director and csr leads take real advantage of their employees. I can't stand by anymore.
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