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Review 5/29/2010
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I order a case for my iPad form handhelditems.com after I was unhappy with the lack of selection at the Apple store and Best Buy. I initially tried to do a little research about this company but did not find much so I took the risk. When I checked out the system said I would receive a confirmation email but it did not show up right away so I began doing more research and saw tons of negative reviews. At that point I tired to log into the account I created and it would not accept my information. I tried using the forgot password link and it said I did not have and account so I was thinking I had been ripped off since the charge had already begun to go through on my credit card. I decided to send an email through the website regarding my order and my account. I was, of course, not expecting much but within four hours I received a response from them stating that my email address was missing the m from the .com. At that point I was able to log in, correct the mistake and view the status of my order. It shipped the same day as all of this was going on. Mind you this was on a Monday when I had placed the order late Sunday night. I was still nervous since a lot of reviews stated the the product that came was not right or took forever to arrive. Awaiting the shipment was like waiting for Christmas since I had no clue what to expect. I was extremely pleased when the box arrived on Wednesday and contained exactly what I ordered. All-in-all a great experience for me despite the nervousness created by all the negative reviews. I am glad to see that this company is beginning to turn things around or at least that they got it right for me. Give them a shot. It is an adventure and you might get exactly what you want since their selection is fantastic.
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