Cindy R.'s review of JibJab Media, Inc.

JibJab Media, Inc.

Preferred Members
Natural Area Rugs
5.0 star rating 0 miles
Brake Performance
3.1 star rating 0 miles
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 4/16/2010
. 1
. 0
Review 4/16/2010
Do not create an account with Jib Jab if you plan to cancel your yearly auto-renewal fee. The shady email address they provide for you to cancel your auto-renewal fee does not send a confirmation email letting you know that they have canceled your membership or the auto-renewal fee. Jib Jab will not send you a yearly renewal fee reminder either. Jib Jab has poor customer service because they do not send a yearly reminder which would give the customer the option to cancel BEFORE the auto-renewal fee automatically charged from your account.
I do not have a contact number where I can reach Jib Jab and make sure that the auto-renewal fee has been stopped.
Last but not least, there yearly fee is a rip off, especially since you still have to pay individually for every video you order.
 
 
 
Was this review helpful? (14)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (999) 999-9999 Address   228 Main Street, Suite 4
Venice, CA 90291
Website   Email   amy@jibjab.net
Contact   Amy Ma Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.