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No so Fab
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I called to get my membership cancelled because their website doesn't give you the option to do so yourself... When I called I was not listened to, the customer service rep just kept trying to sell me things... I know this is their job, to try and keep people buying, but if I call you to cancel my account, and I tell you what I want, stop talking and listen to me and do what I need you to do. When she finally says ok let me go ahead and cancel this for you, they put me on hold and then come back tell me that it is cancelled and that if I ever want to go back to the site, to call them to get the account reactivated... I went to the account to make sure that everything was done, and the account shows active, and my credit card information is still in it... Now why the hell are you not able to remove my information? Your shoes are ridiculously uncomfortable and I do not wish to ever do business with you so you should have the option to remove my information from your site. This is ridiculous. I was a member of Kim Kardashian's site for a while and I was able to cancel my account online and they DID NOT KEEP my information... I hate the Kardashians, but at least they do business the right way. You business has been reported to the BBB and I sure hope other people are doing the same thing. ZERO stars to this ridiculous excuse for a business.
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