Nir B.'s review of Keyes European

Keyes European

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Complaint Posted 1/9/2011
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Review 1/9/2011
I purchased 3 cars from this dealer in the last 6 years , how ever when I had a problem, they refused to compensate me. I bought a one year old car. It was missing the floor matt and also came with no spear key. Later I also find out, that a tow ball was missing. ( it is part of the car comes from the manufacture )When I asked to get this parts or the money that it worth they refuse to compensate me even when the dealer promise when I bought the car to get me this parts. He was laying. They will tell you anything to close the deal, after you sign there is nobody to talk to. I was very surprised from there respond considering that I bought $250,000,00 cars from them and they refused to make a small adjustment on parts that are missing in a car they sold. I will never do business with them again. If you buy a car from them make sure to check It comes with all the parts, and get everything in writing before signing anything. Don't believe anything they tell you.
 
 
 
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Additional Business Information
Hours   Sales Monday - Saturday: 8:30AM - 9PM Sunday: 9:30AM - 7PM Phone   (818) 461-3900 Address   5746 Van Nuys Blvd
Van Nuys, CA 91401
Website   http://www.keyesmercedes.com Email   ssarriedine@keyesmercedes.com; khochman@keyescars.com
Contact   Simon Sarriedine Other  
 
 
 
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