Allie C.'s review of Koyal Wholesale

Koyal Wholesale

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Review Posted 10/15/2012
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A++
A++ I would highly recommend Koyal to any bride or party planner! I read some pretty horrible reviews on Koyal but decided to try it out for myself. I ordered 24 Eiffel tower vases, 6 bolts of organza, purple accent lights, and a few other odds and ends. I was a little nervous since it was a pretty big order. To my delight I received everything I ordered within 6 days, and I could not be happier. Everything is in perfect shape and my order was complete. I also had great customer service with an online chat rep named Ashley. I asked her to make sure nothing I ordered was on back order. And when I did she let me know that they only had two cases of my vases left and that she would hold them just for me! She also gave me a great discount code to get me 20% off! She kept up her end of the deal and I got them with absolutely no problem. She was great. I also ordered to rolls of jute string, and Ashley gave me a call personally the next day stating that they only had one left! I was a little sad but they sent me the one they had left, and credited my account back within the hour for the other one. Its important to remember that with a company this big there will always be mistakes, but I'm lucky to have had a wonderful experience with Koyal Wholesale. And I'm sure that I will be ordering again before my wedding next June! (: VERY pleased!
 
 
 
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Additional Business Information
Hours   Mon-Fri 10AM - 5PM PST Sat 10AM-3PM PST Sun Closed Open 7 days a week in October. 10AM-10PM PST Phone   (951) 734-3888 Address   231 Teller Street Suite 101
Corona, CA 92879
Website   http://www.koyalwholesale.com Email   sheetalcp@gmail.com
Contact   S. Parekh Other  
 
 
 
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