Jessica C.'s review of LA Laptop Repair

LA Laptop Repair

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Customer Reviews & Ratings
Complaint Posted 3/25/2013
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MY PERSONAL PICTURES WERE EXPLORED
I dropped off my Mac laptop because I was having problems with my computer screen. When I picked up my laptop personal pictures were on the desk top. I had pictures of myself in bathing suits that i did not think of deleting before dropping it off not
thinking that my personal pictures would be explored. When picking my laptop up the man in the front turned on the computer to show me the screen was working I noticed that there was a bunch of pictures on the desk top that I KNOW FOR A FACT I DID NOT LEAVE.
When I got home I realized all the pictures on the desk top were only of me when I have tons of other pictures of family and friends. There were pictures on my desk top that were not even stored in my photo both app they were drug up from the trash! I called
and asked to speak to a Manager right away. The Manager said he would do an investigation and get back to me. I received a call back from him after the weekend and he said he did the investigation and none of the employees confessed to the crime! SHOCKER!!!
He apologized and offered me 20% of the service! Unfortunately 20% will not bring my pictures back! I would never recommend this company to anyone they should be ashamed of themselves this is an untrustworthy company that should be shut down! THE MANAGER HAD
THE NERVE TO SAY THAT ITS MY WORD AGAINST THEIRS AND THAT I SIGNED OVER A RELEASE FORM AND REFUSED TO AT THE VERY LEAST REFUND MY MONEY BACK!
 
 
 
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Additional Business Information
Hours   Monday-Friday 9am to 5pm Phone   (310) 970-9767 Address   12849 Hawthorne Blvd
Hawthorne, CA 90250
Website   http://www.lalaptoprepair.com Email   aj@lalaptoprepair.com
Contact   AJ Soyinka Other  
 
 
 
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