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Don't Buy Cartridges - Poor Product & Customer Service
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Do not buy from this company regardless of the price. I had several defective toner cartridges for my HP CP3525 "blow" magenta toner inside the printer. It is a mess to clean the printer. I had 2 bad black toner cartridges not be able print "gray" shading on an Excel worksheet. I had another cartridge have a bent gear shaft. Their website search engine does not work correctly. It matched the wrong color cartridges with the correct black cartridge on my last 2 orders - Aug 2015 & Jan 2016. They would only authorize the return of 3 of the 4 cartages. The opened (unused) cartridge does not fit in my printer. They lost a 4 year customer that spends about $1,000 per year with them for their remanufactured cartridges. I print about 50,000 pages per year. I spent 18 minutes on the phone with their customer service staff about the return of a $25 cartridge that won’t fit in my printer. There are several other companies that sell remanufactured cartridges in the same price range.
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