Judy V.'s review of Matthews Law Firm, Inc.

Matthews Law Firm, Inc.

         
Customer Reviews & Ratings
Complaint Posted 9/16/2011
. 1
. 0
Review 9/16/2011
Just wait, I did not encounter any issues when I began with them in 2008 however when I noticed they did not do anything with any of the accounts and my credit score tanked I called them. At first they are really nice and helpful but then after a while you feel as though your getting appeased. 2010 was when the first account out of 5 was paid for less than full amount and now its Sep 2011 and I have one remaining. I have enough to pay the account in full but they will not pay it. They continue to take money out of my account when they don't need to and to make matters worse they will not call or e-mail me back. I had my bank block them and I contacted the local police fraud department and the BBB to see what they can do. I suggest anyone having issues with them should do the same. They have changed their name a few times, according to the reviews on other sites and it seems their people are revolving due to the amount of "negotiators" I dealt with. I will not recommend them.
 
 
Business's response - by Arturo E.Mon 9/16/2011
We have settled nearly all of the client's accounts and she has not even paid the projected program amount yet. If the client remains patient, we feel confident we can complete her out of the program. We NEVER draft funds without a client's authorization and based on the client's concerns, have terminated further debits. Hopefully, she will understand that debt settlement is a process and sometimes a lengthy one so we can finish her program.
 
Was this review helpful? (10)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (310) 556-9620 Address   1801 Century Park East 24th Floor
Los Angeles, CA 90067
Website   http://www.businesslawlosangelesca.com Email   aem@matthewsfirm.net
Contact   Arturo E. Matthews Jr. Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.