Jessica M.'s review of Melrose MAC

Melrose MAC

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Customer Reviews & Ratings
Complaint Posted 2/24/2010
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Review 2/24/2010
I had a horrible experience with Melrose Mac. They lost all my information! I paid them to rescue my info on a hard drive that crashed...they did! I paid them and took home the drive, there was nothing on it..just an empty folder. So i called..they said they keep everything backed up on their server for 30 days and to just come back. I did and when they went to put it back on they realized they did not back it up! I was heart broken...all those years of pictures and songs I have written were gone! When I asked for my money back they said ok...then the next day they said I had to sign a paper saying that they were not liable. That's when I had it. I wrote a letter to the owner and he said they will not give me my refund at all! I wrote to the BBB, Yelp, and told as many people as I could not to go there..and will continue to do my best to let people know about my experience. I would hope that in the future they would be more responsible for their actions and would refund when they have not done there job.
 
 
 
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Additional Business Information
Hours   MelroseMAC -Hollywood Hours: Mon-Fri.9:00 a.m. - 6:00 p.m./Sat.10:00 a.m. - 5:00 p.m. Phone   (323) 937-4600 Address   6610 Melrose Avenue
Los Angeles, CA 90038
Website   http://www.melrosemac.com Email  
Contact   Sandra Nasseri Other  
 
 
 
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